8mbts Responsible Gaming – Play Within Your Limits
8mbts is committed to providing a safe and enjoyable platform for all players in Bangladesh. We give you the tools, information, and support you need to stay in control of your gambling at all times.
Strictly 21+ Only. 8mbts is an adult-only platform. Players must be 21 years of age or older to register and use any part of this service. Age verification is mandatory for all accounts.
Gambling Should Always Be Entertainment
At 8mbts, we believe gambling is a legitimate form of entertainment for the great majority of adults who choose to participate. Cricket betting, live casino tables, slots, and crash games are all designed to be exciting and fun. Most players who use 8mbts do so responsibly: they set a budget, they stick to it, and they enjoy themselves without it ever interfering with their daily lives or financial commitments.
However, we also recognise that for a small number of people, gambling can gradually become a problem — sometimes without the player even realising it at first. Problem gambling can affect anyone regardless of background, income, or age. That is why 8mbts invests in responsible gaming tools, makes them easy to access, and trains our support team to identify and help any player who may be struggling. This page explains what tools are available to you and the steps you can take if gambling ever starts to feel less like fun and more like a concern.
Your Responsible Gaming Toolkit
Every 8mbts account holder has free, immediate access to the responsible gaming tools listed below, directly within their account settings. Any limit you apply takes effect straight away — there is no delay.
How to Set Your Limits on 8mbts
Setting responsible gaming limits on 8mbts takes under two minutes from any mobile device in Bangladesh. Follow these steps.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. The warning signs below may indicate that gambling is beginning to have a negative impact on your life or the life of someone you care about. If you recognise any of these signs, please use one of our responsible gaming tools or contact our support team right away.
Spending Beyond Your Means: Betting money needed for rent, food, bills, or other essential household expenses.
Losing Track of Time: Gambling for far longer than planned, or losing track of hours during a session without realising it.
Chasing Losses: Continuing to bet after a loss specifically to try to win back the money lost, rather than accepting the outcome and stopping.
Hiding Your Gambling: Concealing the amount of time or money spent gambling from family members, friends, or colleagues.
Inability to Stop: Feeling unable to stop gambling even when you want to, or returning to gambling very quickly after deciding to quit.
Quick Self-Assessment Checklist
Answer the following honestly. If two or more of these statements are true for you, we strongly encourage you to contact our support team or activate a responsible gaming tool today. All enquiries are handled in confidence.
Protecting Players Under 21
8mbts operates a strict 21+ policy with no exceptions. No person under the age of 21 is permitted to register an account, make a deposit, or use any feature of the 8mbts platform. All new accounts are subject to age verification as part of the standard KYC process. Any account confirmed to belong to a player under 21 will be immediately and permanently closed, and all associated funds will be forfeited.
Parents and guardians in Bangladesh are strongly encouraged to install parental control and content-filtering software on any device that minors may be able to access. If you are aware of or suspect that a person under 21 is using 8mbts, please report it immediately to [email protected]. Players who knowingly share their account with, or allow a minor to use, their 8mbts account will have their account permanently closed.
How Self-Exclusion Works at 8mbts
Self-exclusion is the strongest responsible gaming tool available on 8mbts. Once activated, your account is locked immediately: you will be unable to log in, deposit, wager, or access any game on the platform for the full duration of your chosen exclusion period. Exclusion periods range from 30 days to permanent. Once confirmed, a self-exclusion cannot be shortened or reversed during the active period — this is a deliberate safeguard for players who have made a serious decision to step back from gambling.
To activate self-exclusion, go to Account Settings and select the self-exclusion option, or contact us at [email protected] with the subject line Self-Exclusion Request. Our team processes requests within one business day (Bangladesh Standard Time). After a permanent self-exclusion, any attempt to re-register using the same identity details will result in the new account being closed. 8mbts does not actively market to self-excluded players.
8mbts has a dedicated player support team available around the clock to assist with any responsible gaming concern — whether you want to set a limit, request a time-out, activate self-exclusion, or simply speak to someone about a gambling-related worry. All responsible gaming queries are handled with complete confidentiality and without judgment.
Contact our Responsible Gaming team at [email protected]. We aim to respond to all responsible gaming requests within 24 hours (Bangladesh Standard Time).
8mbts is built to be enjoyed safely. Set your limits, stay within your budget, and explore cricket betting, slots, and live casino games with confidence. If you ever need support, we are only one message away.